Shipping policy
Shipping Policy
Last updated: July 5, 2026
Thank you for shopping with Eaze Hair. We are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are processed within 2 to 3 business days after payment has been received and verified. Pre-orders will take 7 to 14 business days. Orders are not processed or shipped on weekends or holidays.
During product launches, sales, or periods of high order volume, processing times may be longer.
Shipping Times
Estimated shipping times begin after your order has been processed.
Standard Shipping: 3 to 7 business days.
Expedited shipping, if available, will be displayed at checkout.
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Eaze Hair is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, contact us as soon as possible. We will do our best to update your order before it ships, but we cannot guarantee changes after an order has been placed.
Lost, Stolen, or Delayed Packages
Once your package has been given to the shipping carrier, responsibility for delivery transfers to the carrier.
Eaze Hair is not responsible for packages that are lost, stolen, delayed, or damaged during transit. If your package is delayed or missing, please contact the shipping carrier first. We will gladly assist you with any information needed to help resolve the issue.
International Shipping
At this time, Eaze Hair ships within the United States And Canada only.
Incorrect Orders
If your order arrives you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos. We will review your request and work to resolve the issue promptly.
Contact Us
If you have any questions about your shipment, please contact our customer support team through the contact page on our website.